General
Explore Enreal’s general FAQs for answers on solar, pricing, battery systems, and tariffs—everything you need to make confident energy choices.
Pricing
- What is the 2.5% annual fixed escalation fee on monthly subscriptions?
- Are there any hidden fees or additional costs?
- What are the benefits of a solar and battery subscription?
Solar and Battery
- What is a Solar Battery system?
- How does a solar battery system work?
- What are the benefits of installing a solar battery system?
- Are there any safety concerns with solar battery systems?
Electricity Bill
- How do I upload my energy bill?
- What if I have multiple electricity bills?
- What happens if I don’t provide a copy of my electricity bill?
- Is my personal information safe when I upload my electricity bill?
- What are the differences between these electricity tariffs: flat rate, Time of Use (ToU) and spot price?
- What is a Tariff?
- What is a feed-in tariff (FiT)?
- What are the benefits of using solar battery home energy kits with feed-in tariffs?
- Why do I need to provide a copy of my electricity bill?
- What is a Rate?
- Are feed-in tariffs the same across all states in Australia?
- How do I sign up for feed-in tariffs?
- What types of feed-in tariffs are available?
- Can I switch energy retailers to get a better feed-in tariff rate?